VP Customer Success

London, England, United Kingdom · Sales


Digital Fineprint is a multi-award-winning insurance technology business based in the heart of London. Our mission is to deliver ground breaking Insurance Analytics Software that helps the insurance community to protect all small businesses. Our client list is growing and already includes insurers such as Hiscox, QBE, Euler Hermes and Zurich’s subsidiary, Tennyson. Digital Fineprint launched out of Oxford University in 2016 and has grown rapidly ever since.

This job involves the development of customer relationships and the promotion of retention and loyalty towards DFP. You will work closely with customers to ensure that they are satisfied with DFP’s products and services and act on any areas of improvement. You will also be expected to build on these relationships and support DFP’s topline ambitions by encouraging higher adoption. The VP Customer Success will possess a drive for making DFP’s customers successful and promote an environment where all individuals are empowered to positively impact DFP’s customers. You will constantly be looking for new ways to surprise and delight customers with brilliant service.

The job holder will be responsible for:


Proven record of success directing efforts in the following areas:


We offer a competitive salary and a range of benefits, including:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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